If your email from 20 April to 14 May has remained unanswered, it may have disappeared into our digital moving box. Please simply send it again to our new general email address info@dormero.com.

You can reach us by phone Monday to Friday from 07:00 to 19:00 and on Saturdays, Sundays and public holidays from 10:00 to 18:00 at +49 30 20213300 or by email at reservation@dormero.com

For group reservations of 10 rooms or more, please contact us by email at reservation@dormero.com, stating your preferred
hotel.

For meeting and event inquiries, please send an email to convention@dormero.com, stating your preferred hotel.

Our front desks are staffed from 13:00 to 23:00. In Frankfurt, Hanover, Lüneburg, Stuttgart, Vienna and Budapest, we are there for you around the clock.

Our check-in times are from 15:00 to 23:00. On Rügen, in Lüneburg and at the Zugspitze, check-in is possible from 16:00. If you arrive outside these times, please contact us in good time at: reservation@dormero.com.

You can enjoy our delicious breakfast buffet throughout Europe every day from 06:30 to 10:30.

DORMERO has fully switched to digital payments: therefore, only card payments are accepted.