You can reach us by phone Monday to Friday from 07:00 to 19:00 and on Saturdays, Sundays and public holidays from 10:00 to 18:00 at +49 30 20213300 or by email at reservation@dormero.com

For meeting and event inquiries, please send an email to convention@dormero.com, stating your preferred hotel.

Our front desks are staffed from 13:00 to 23:00. In Frankfurt, Hanover, Lüneburg, Stuttgart, Vienna and Budapest, we are there for you around the clock.

Our check-in times are from 15:00 to 23:00. On Rügen, in Lüneburg and at the Zugspitze, check-in is possible from 16:00. If you arrive outside these times, please contact us in good time at: reservation@dormero.com

You can enjoy our delicious breakfast buffet throughout Europe every day from 06:30 to 10:30.

DORMERO has fully switched to digital payments: therefore, only card payments are accepted.