Privacy Policy

Terms and Copyright notices

Agreement between customer
and DORMERO Hotel AG


This Web site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices.


Personal and non-commercial use limitation

This Web site is for your personal, noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, digital assets, software, products or services found on, or obtained from, this Web site.


Copyrights and trademark notices

All contents of this Web site are the copyrighted property of DORMERO Hotel AG. Copyright © 2015. DORMERO Hotel AG is a trade name describing the subsidiary company of DORMERO Hotel AG, involved in the hotel business around the world. Trademarks owned by DORMERO Hotel AG may not be used or displayed publicly without the prior written permission of the owner of the marks, except for downloaded logos and photographs as provided for elsewhere on this site.


Liability Disclaimer

The materials found on this website are provided "as is" without any warranty, representation, condition, undertaking or term of any kind, express or implied, statutory or otherwise, including without limitation, the warranties of merchantability, non-infringement of intellectual property, or fitness for a particular purpose. Because some jurisdictions prohibit the exclusion of implied warranties, the above exclusions may not apply to you. DORMERO Hotel AG does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within the materials. DORMERO Hotel AG may make changes to the materials, or the programs, policies or other information described in the materials, at any time without notice. DORMERO Hotel AG makes no commitment to update the materials.

DORMERO Hotel AG and/or its subsidiaries or affiliates shall not be liable for typographical or data transmission errors or technical inaccuracies in the materials, including but not limited to errors relating to hotel rates and available dates.

In no event shall DORMERO Hotel AG and/or its subsidiaries or affiliates be liable for any special, indirect or consequential damages or any damages whatsoever, including loss of profits or data, whether in an action in contract or tort, arising out of the use or performance of the site, even if DORMERO Hotel AG has been advised of the possibility of such damages. Because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.


No unlawful or prohibited use

As a condition of your use of this Web site, you warrant to DORMERO Hotel AG that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.


Links to third-party sites

Please note that our site may provide links to other sites not operated by DORMERO Hotel AG and that the privacy policies of these sites may differ from ours. We advise you to check the privacy policies of other Web sites before disclosing any personal information. In any event, please note that these sites do not share your personal information with us. DORMERO Hotel AG is not responsible for content of these sites and any links we may offer does not imply endorsement of the material on such Web sites or any association with their operators.

Occasionally when linking to another site, you may still see our site's logo or frame. This is to provide you with a seamless experience when visiting our Web site. In these cases you are no longer on our site and are now on a different Web site whose information collection practices may differ from ours. The privacy policy of the site you are on will govern how information collected from you is used. You can always know what site you are on by checking the location bar within your browser.


Changes to this agreement

DORMERO Hotel AG may at any time in its sole discretion modify the terms of access to this Site. Your continued use of the Site following any such modification, shall be deemed acceptance of such modification.



Any claim relating to this Agreement or the Materials shall by governed by the laws of the State of Germany, Europe, exclusive of the choice of law rules thereof. This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior oral and written agreements. No failure or delay on the part of DORMERO Hotel AG in exercising any right or remedy hereunder or enforcing the terms and conditions of this Agreement will operate as a waiver thereof. If any part or provision of this Agreement is found to be invalid, unenforceable or void, then the remaining portion shall remain in full force and effect. Headings are for convenience only and not for use in interpretation of this Agreement.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and DORMERO Hotel AG as a result of this agreement or use of this Web site.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.


Use of this Website

The reservations feature of this Web site is provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this Web site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this Web site (as well as for use of your account by others, including without limitation minors living with you). You agree to supervise all usage by minors of this Web site under your name or account. You also warrant that all information supplied by you or members of your household in using this Web site is true and accurate and without limitation, or any false or fraudulent reservation. You agree that the reservations facilities of this Web site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the reservation facilities of this Web site may result in your being denied access to such facilities.

For any reservations or other services for which fees may be charged, you agree to abide by the terms or conditions of purchase imposed, including, but not limited to, payment of all amounts when due and compliance with all rules and restrictions regarding availability of rates, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Web site.


Currency Conversion

Currency rates are based on publicly available sources and should be used as guidelines only. Room rates are guaranteed only in hotel's local currency. Currency quotes are not updated every day. The currency information supplied by this web site is believed to be accurate, but DORMERO Hotel AG do not warrant or guarantee such accuracy.


DORMERO Hotel AG Privacy Statement

The privacy and security of your personal information is very important to us. We do not share your personal information except in ways disclosed in this privacy statement or with your clearly informed permission.

You can use our site without creating an account. DORMERO Hotel AG will ask you for your personal information only if they need it in order to contact you (Please see: Personal Information). In general we may ask for your personal information if you are booking a room through our booking system, if you want to join one of our programs, if you complete a web application, if you request a special service or if you want to enter a lottery or competition. As far as it is possible our website ensures that your information is correct and up to date. In the second step of providing your information you may activate the double Opt-in-mode. In most cases you will receive a confirmation email, or you will receive a confirmation letter or call, and when appropriate, a confirmation via bank transfer. DORMERO Hotel AG and their Internet-Service-Provider will only use your personal information if you have accepted the terms and conditions. We will always ask for your permission to use your personal information. We will not share your personal information with any third party unless we have your permission or under special circumstances, such as when we believe in good faith that disclosure is required by law or to protect the safety of hotel guests, employees, the public or DORMERO Hotel AG property. If you feel at any point that the web service of DORMERO Hotel AG does not comply with these restrictions, please contact us at We will do our best to resolve the matter. We further inform you that information and data will be automatically collected through the use of the Internet sever of DORMERO Hotel AG and the use of “cookies”. “Cookies” are small text files whose purpose is to identify you to our website so we can enhance and customize your online experience. Cookies are not in any sense viruses that enter your system and destroy data. Usually a cookie works by assigning a single number that has no impact beyond the website. To visit our website without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. However without these identifying files you will not be able to take advantage of certain desirable features, such as personalized mailings, of our website.


Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "Cookies", text files that are saved on your computer, enabling an analysis of how you use the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a server of Google in the USA where it will be saved. Google will use this information to evaluate your use of the website, to compile reports on the website activities for the website operators and to provide further services associated with the website use and Internet use. If necessary, Google will also pass this information on to third parties where this is prescribed by law or where third parties process this data on Google's behalf. Google will under no circumstance associate your IP address with any other data held by Google. You are able to prevent installation of the cookies by a corresponding setting of your browser software. However, we have to point out to you that you will not be able to make use of all the functions of this website in this case. By using this website, you give your consent to the data collected about you being processed by Google in the manner described above and for the purpose which is stated above. You can also prevent the transfer and processing of data relating to your usage of this website generated by cookies (incl. your IP) to Google by downloading and installing a browser plugin.