You can reach us by telephone Monday to Friday from 8 a.m. to 6 p.m.
and Saturday and Sunday from 10 a.m. to 6 p.m. under +49 30 20213300
or by e-mail

Group, event and conference requests

For group reservations of 10 rooms or more, please contact us by e-mail with the name of the hotel you would like to stay at to
For conference and event inquiries please send an e-mail with the name of the desired hotel to

Current Information

Our reception desks are manned for you from 13:00h till 23:00h. In Frankfurt, Hanover, Lüneburg, Stuttgart, Vienna and Budapest we are there for you around the clock.

Our check-in times are from 15:00h (Rügen and Lüneburg from 16.00h) to 23.00h. If you arrive outside of these hours, please contact : in advance.

You can enjoy our tasty breakfast buffet throughout Europe daily from 07.00-10.00.

DORMERO has completely switched to digital payments: therefore only cards are accepted for payment.

We are animal fancy! With us your pet checks in for free.